> ## Documentation Index
> Fetch the complete documentation index at: https://help.messagesync.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp

> All WhatsApp workflow triggers and actions.

## WhatsApp triggers & actions

Automate WhatsApp inside your CRM workflows. Use **triggers** to start a workflow when
something happens, and **actions** to send messages as a step in any workflow.

## Actions

<Columns cols={2}>
  <Card title="Send WhatsApp Message" icon="whatsapp" href="/automation/actions/send-whatsapp-message">
    Send a WhatsApp message to a contact directly from your CRM workflows.
  </Card>

  <Card title="Send WhatsApp Group Message" icon="user-group-simple" href="/automation/actions/send-group-message">
    Send messages to WhatsApp groups for team notifications, client updates, and announcements.
  </Card>
</Columns>

## Triggers

<Columns cols={2}>
  <Card title="WhatsApp Inbound" icon="arrow-down" href="/automation/triggers/whatsapp-inbound">
    Fires when a message arrives on your connected number, send auto-replies or route conversations.
  </Card>

  <Card title="WhatsApp Outbound" icon="arrow-up" href="/automation/triggers/whatsapp-outbound">
    Fires when a message is sent from your number, log activity or schedule follow-ups.
  </Card>

  <Card title="WhatsApp Disconnected" icon="bell-exclamation" href="/automation/triggers/whatsapp-disconnected">
    Fires when a WhatsApp number disconnects, send alerts or create reconnection tasks.
  </Card>

  <Card title="WhatsApp Missed Call" icon="phone-missed" href="/automation/triggers/whatsapp-missed-call">
    Fires on a missed call, send an instant follow-up or create a call-back task.
  </Card>

  <Card title="Group Participant Change" icon="people-group" href="/automation/triggers/whatsapp-group-participant-change">
    Fires when group membership changes, welcome new members or alert admins.
  </Card>
</Columns>