> ## Documentation Index
> Fetch the complete documentation index at: https://help.messagesync.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Are eSIMs Compatible?

## Can I use an eSIM instead of a physical SIM?[​](#can-i-use-an-esim-instead-of-a-physical-sim "Direct link to Can I use an eSIM instead of a physical SIM?")

Yes, you can use eSIMs if your phone is compatible.

### How to Check eSIM Support[​](#how-to-check-esim-support "Direct link to How to Check eSIM Support")

<Steps>
  <Step title="Open Settings">
    Tap your phone's **Settings** icon.
  </Step>

  <Step title="Select 'About Phone'">
    Scroll down and find **About Phone**.
  </Step>

  <Step title="Look for 'SIM Status'">
    Tap on **SIM Status** or a similar option.
  </Step>

  <Step title="Check for eSIM Support">
    Look for an **eSIM** or **Embedded SIM** mention.
  </Step>

  <Step title="No eSIM Mention?">
    If not listed, your phone might not support eSIM.
  </Step>

  <Step title="Still Unsure?">
    Visit your phone manufacturer's website for more info.
  </Step>
</Steps>

***

## Using eSIMs for Overseas Numbers[​](#using-esims-for-overseas-numbers "Direct link to Using eSIMs for Overseas Numbers")

If you want to use an eSIM from another country to get a local number from there, this is possible if you can find a carrier from which you can purchase one.

This means you can have a phone in your local country and text from your country to another country with a local number.

For example, you could purchase an eSIM from America while you live in Australia to text the US with a local number, while holding the phone in Australia.

To do this you will need:

* An eSIM-compatible phone
* An eSIM from whatever country you wish to send/receive from

<Check>
  To avoid global roaming charges, turn off your cell signal and use Wi-Fi to send the SMS.
</Check>

***

## Overseas eSIM Options[​](#overseas-esim-options "Direct link to Overseas eSIM Options")

To purchase an eSIM for use overseas, you may need to get a person local in the country to order the eSIM for you, as verification can be required.

For the USA, we have clients that have been able to purchase eSIMs from **Tello** while outside of the country.

<Warning>
  Please do your own checks before purchasing an eSIM to confirm it is compatible with your phone and will fulfill your requirements. Your **SMS provider** is not responsible for the operation of eSIM carriers and their plans.
</Warning>

***

## Support[​](#support "Direct link to Support")

If you need help with the setup or onboarding:

* Email: [**support@messagesync.ai**](mailto:support@messagesync.ai)
