> ## Documentation Index
> Fetch the complete documentation index at: https://help.messagesync.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Legacy WhatsApp Setup

> This is the  for connecting WhatsApp. It sets WhatsApp as a custom SMS provider for your sub-account before connecting.

<Check>
  Most users should follow the newer [WhatsApp Full Setup](/whatsapp/full-setup) flow instead. Use this page only if you specifically need the SMS provider method.
</Check>

<Steps>
  <Step title="Enable SMS Provider for your Sub-account">
    * Select your target sub-account and go to settings
      * Go to `Settings > Phone Number > Advance Settings`
    * Select WhatsApp as custom SMS provider
    * Click on Save button

    <Frame>
      <img src="https://mintcdn.com/goghl-whitelable/d0UJrCwlyc8wzaxE/images/getting-started/assets/images/goghl-onboarding-3-e5eac3e0e536f7ab399c7be4db892999.gif?s=b8e4785a7ca298249d35b3e2807dd87e" alt="Onboarding" width="1920" height="1080" data-path="images/getting-started/assets/images/goghl-onboarding-3-e5eac3e0e536f7ab399c7be4db892999.gif" />
    </Frame>

    <Warning>
      Make sure WhatsApp custom provider have **`Default`** tag. Click on Save Button to add **`Default`** tag.
    </Warning>
  </Step>

  <Step title="Connect WhatsApp">
    Once you've successfully installed our app and changed the SMS provider, lets connect your WhatsApp

    * Go to the WhatsApp tab from your sub-account
    * Click on `Connect` button, wait for the QR Code.\\

    <Frame>
      <img src="https://mintcdn.com/goghl-whitelable/d0UJrCwlyc8wzaxE/images/getting-started/assets/images/goghl-onboarding-4-2bbd6218338cfd6bda7217d74aaff110.gif?s=ef793755158b766aa032260516378642" alt="Connect WhatsApp with QR Code" width="1920" height="1080" data-path="images/getting-started/assets/images/goghl-onboarding-4-2bbd6218338cfd6bda7217d74aaff110.gif" />
    </Frame>

    * Once QR code is visible follow the mentioned steps on your phone:
      * Open `WhatsApp → Settings → Linked Devices → Link Device → Scan QR`

            <img src="https://mintcdn.com/goghl-whitelable/d0UJrCwlyc8wzaxE/images/getting-started/assets/images/ghl-onboarding-mobile-qr-5986cd8480b478ec9fa25a4024a9af2f.jpg?fit=max&auto=format&n=d0UJrCwlyc8wzaxE&q=85&s=5d04835b97e65473a7a95d167b8dd493" alt="Connect WhatsApp with QR Code from mobile" width="3860" height="2171" data-path="images/getting-started/assets/images/ghl-onboarding-mobile-qr-5986cd8480b478ec9fa25a4024a9af2f.jpg" />

    These are iOS screenshots, Android flow might vary slightly.

    * Wait a few moments, and you should see a confirmation in your console indicating that your WhatsApp is now connected.

    <Frame>
      <img src="https://mintcdn.com/goghl-whitelable/d0UJrCwlyc8wzaxE/images/getting-started/assets/images/goghl-wa-confirmation-36d58389a20eb4f439ca491330d978e2.png?fit=max&auto=format&n=d0UJrCwlyc8wzaxE&q=85&s=e2bdfa4ce1297c3271138da90e1b1ba3" alt="WhatsApp confirmation screen" width="1920" height="1080" data-path="images/getting-started/assets/images/goghl-wa-confirmation-36d58389a20eb4f439ca491330d978e2.png" />
    </Frame>

    Your WhatsApp number is connected and ready to use.
  </Step>

  <Step title="Verify the setup">
    * Once connected, you can start sending messages directly to your contacts.
    * Go to `Contacts → Select Contact → Send Message`

    <Frame>
      <img src="https://mintcdn.com/goghl-whitelable/d0UJrCwlyc8wzaxE/images/getting-started/assets/images/goghl-verify-setup-14e6c7703f5cafe21b344427fc3f4d5c.gif?s=64a2716f578a1d902e47ba3b071b6cc9" alt="Connect WhatsApp with QR Code from mobile" width="1920" height="1038" data-path="images/getting-started/assets/images/goghl-verify-setup-14e6c7703f5cafe21b344427fc3f4d5c.gif" />
    </Frame>

    Hurray, You've completed the setup!
  </Step>
</Steps>

***

## Support[​](#support "Direct link to Support")

If you need help with the setup or onboarding:

* Email: [**support@messagesync.ai**](mailto:support@messagesync.ai)