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WhatsApp triggers & actions

Automate WhatsApp inside your CRM workflows. Use triggers to start a workflow when something happens, and actions to send messages as a step in any workflow.

Actions

Send WhatsApp Message

Send a WhatsApp message to a contact directly from your CRM workflows.

Send WhatsApp Group Message

Send messages to WhatsApp groups for team notifications, client updates, and announcements.

Triggers

WhatsApp Inbound

Fires when a message arrives on your connected number, send auto-replies or route conversations.

WhatsApp Outbound

Fires when a message is sent from your number, log activity or schedule follow-ups.

WhatsApp Disconnected

Fires when a WhatsApp number disconnects, send alerts or create reconnection tasks.

WhatsApp Missed Call

Fires on a missed call, send an instant follow-up or create a call-back task.

Group Participant Change

Fires when group membership changes, welcome new members or alert admins.