When to Use It
Camera can’t scan - The QR code won’t scan because of screen glare, a damaged camera, or display issues. Remote setup - It’s easier to read out or paste a code than to share a scannable QR image.Before You Start
- The WhatsApp account you want to connect must be active on your phone.
- Keep your phone nearby and unlocked during setup.
- Make sure both devices have a stable internet connection.
Step-by-Step Setup
Step 1: Open the WhatsApp Connection Screen
Step 2: Enter Your Phone Number
Tip: If you’d rather scan the QR code instead, click Log in with QR code to switch back at any time.
Step 3: Get Your 8-Character Code
The dashboard displays an 8-character code (for example,QDV8-CG7V). You’ll enter this code into WhatsApp on your phone.
- Click Copy code to copy it to your clipboard.
- The code expires after a short time-if it does, request a new one.
Step 4: Confirm the Device
WhatsApp asks you to confirm the new device-for example, “Chrome (Mac OS) is attempting to link to your WhatsApp account.” Tap Confirm to continue.
Step 5: Open the Code Entry Screen in WhatsApp
On your phone:
Step 6: Enter the Code
Type (or paste) the 8-character code from the dashboard into WhatsApp. WhatsApp shows Logging in… while it links the device.Security: Never enter a code you didn’t request yourself.
Step 7: Connection Complete
Back in the dashboard, the screen updates to WhatsApp Connected with a Successfully Connected message. Your WhatsApp account is now linked and ready to send and receive messages from this location.
Important Notes
- Codes are time-limited. If the code expires before you enter it, generate a new one from the connection screen.
- One account per instance. Only one WhatsApp account can be connected per instance.
- Phone number must match. Enter the number for the exact WhatsApp account you want to connect.
- Keep your phone unlocked during setup so the confirmation prompt can appear.
Troubleshooting
The Code Doesn’t Work
- Make sure you typed all 8 characters exactly as shown, including the correct case.
- The code may have expired-request a new one and try again.
The Phone Number Is Rejected
- Double-check the country code and number.
- Use the number tied to the WhatsApp account you’re connecting.
No Confirmation Prompt Appears
- Keep your phone unlocked and WhatsApp open during setup.
- Check your internet connection on both devices.
- Restart the process from the connection screen if it stalls.
Prefer to Scan Instead
- Click Log in with QR code to switch back to the standard QR scanning method.
FAQs
What is 'Log in with phone number'?
What is 'Log in with phone number'?
It is an alternative to scanning the QR code. The dashboard shows you an 8-character code, and you type that code into WhatsApp on your phone to link the device.
When should I use this instead of the QR code?
When should I use this instead of the QR code?
Use it when you cannot scan the QR code-for example, when the dashboard is open on the same phone that has WhatsApp, or when your camera cannot read the QR code.
How long is the code valid?
How long is the code valid?
The code is time-limited. If it expires before you enter it, generate a new one from the connection screen.
Is it safe to enter the code?
Is it safe to enter the code?
Yes, as long as you requested it yourself. Never enter a code you did not request. WhatsApp also asks you to confirm the device before linking completes.
Which phone number should I enter?
Which phone number should I enter?
Enter the number tied to the exact WhatsApp account you want to connect, with the correct country code.
Can I switch back to the QR code method?
Can I switch back to the QR code method?
Yes. Click “Log in with QR code” on the connection screen to return to standard QR scanning at any time.
Support
If you need help with the setup or onboarding:- Email: support@messagesync.ai