Skip to main content
Most users should follow the newer WhatsApp Full Setup flow instead. Use this page only if you specifically need the SMS provider method.
1

Enable SMS Provider for your Sub-account

  • Select your target sub-account and go to settings
    • Go to Settings > Phone Number > Advance Settings
  • Select WhatsApp as custom SMS provider
  • Click on Save button
Onboarding
Make sure WhatsApp custom provider have Default tag. Click on Save Button to add Default tag.
2

Connect WhatsApp

Once you’ve successfully installed our app and changed the SMS provider, lets connect your WhatsApp
  • Go to the WhatsApp tab from your sub-account
  • Click on Connect button, wait for the QR Code.\
Connect WhatsApp with QR Code
  • Once QR code is visible follow the mentioned steps on your phone:
    • Open WhatsApp → Settings → Linked Devices → Link Device → Scan QR Connect WhatsApp with QR Code from mobile
These are iOS screenshots, Android flow might vary slightly.
  • Wait a few moments, and you should see a confirmation in your console indicating that your WhatsApp is now connected.
WhatsApp confirmation screen
Your WhatsApp number is connected and ready to use.
3

Verify the setup

  • Once connected, you can start sending messages directly to your contacts.
  • Go to Contacts → Select Contact → Send Message
Connect WhatsApp with QR Code from mobile
Hurray, You’ve completed the setup!

​
Support​

If you need help with the setup or onboarding: